8/9/2023 0 Comments Lost msecure licenseNow msecure Blog say it is no consequence to user as we are not asked to pay for Version 6 because we are allowed to the essential feature. I am a ressource person and did recommend msecure to many user over the years but the handling by msecure of the V6 version is simply innacceptable.Įven if msecure say that this is at no cost to user going to Version 6 i do not want to go to version 6, i have tried it and i am not interested. Now i do received that ( Nagging screen ) every time i do enter some data in Version 5, i have tried the Upgrade on my spare Iphone and i do not like Version 6. So it is still working on my Iphone 12 on IOS15.6.1 as this Blog did told me that the version 4 was not going to work in IOS 13 or so.Īgain i do prefer version 4 to Version 5 but for support sake of your company and security of my password i did went with the Pro Paid version of msecure 5. I specifically did chose msecure because it was not base on subscription model and for me Version 4 was simpler nicer that i still used it to this days as a backup to msecure 5. Hi, i am a long time user of msecure 4 and did ask question and checked the Blog. Is there a reason you are upset that you don't lose any functionality in moving to mSecure 6 without having to pay for the upgrade? So you don't have to do anything accept for install the app in order to continue having access to all of the functionality you had in mSecure 5. You don't have to pay for the upgrade, because if you have a v5 Pro license, mSecure 6 gives you an Essentials account. On the contrary, you actually gain functionality. If you have a v5 Pro license, you don't lose anything in the upgrade to mSecure 6. With regards to your concern, however, I don't understand it. It's possible the email went to a spam folder, it could have been undeliverable for some reason, and there are other things that can happen with email that we cannot account for. However, there are many things that could have kept you from receiving the email that we cannot foresee nor can we fix. If you have an mSecure 5 account, you would have been notified. This is why we sent out at least two emails to all our customers letting them know that mSecure 6 would be released about three weeks prior to it being published in the app stores. With regards to you needing to be warned, we agree. That's an OS-specific feature, and there is nothing we can do to stop it from happening. MSecure 6 is a direct upgrade to mSecure 5, so if automatic updates are on for a device, the app will be updated. ![]() Your actions have not left me with any confidence! ![]() Trust and confidence are precious commodities, and once lost, it's really really difficult to get it back. I'm commencing a search for a different password manager. I've placed the Windows version in a virtual environment as an archived backup. I've contacted those I previously recommended to un-recommend mSecure. I've ensured that my existing Android mSecure4 will not be auto updated. I also agree with the many users who've posted on the issue. We should have been forewarned about this but having searched my emails going back to 2015, there was no information or advanced warning about version 6. I understand why mSeven Software wanted to move to a subscription model but am very disappointed with what seems to be an underhand way of going about it. So I count myself very fortunate that I'm still using mSecure4 with my many hundreds of passwords and other items, otherwise I'd be up the creek without a boat, never mind a paddle. What a shock! Not only had mSecure5 been upgraded without my knowledge to version 6, but I can't even get into it as my mSecure5 password does not work. With recent prompts to upgrade from mSecure4, I thought I'd revisit mSecure5. I found issues with it so just left version 5 'as-is' and continued to use mSecure4. When mSecure5 was announced, I pre-ordered and on delivery I migrated to it. Unlike some users I only bought mSecure4 in 2015, have been a happy user and even recommended it to family.
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